Who we are

Our website address is https://huckeguitars.com. My name is Jens J Hucke and I started to build guitars professionally in 1991. At Hucke Guitars we are very aware that your privacy and information are important and we value your trust in visiting, using and interacting with our website.  Hence here is our Privacy Notice launched November 2018, last updated February 2019.

We are committed to maintaining the trust and confidence of everyone we work with and are GDPR-compliant to the best of our knowledge and will review regularly.

While browsing our website, subscribing to our newsletter or when using our contact forms we take reasonable care to protect your privacy and keep your data safe and secure while we use it to provide you with the services you requested. We may need to retain information for ongoing support.

We are not a marketing company and do not share any information provided by you to us with any marketing firms. There might be occasions where in order to fulfill a request, we may have to pass some of your information on to a third party, such as a delivery service when sending you goods or information via mail or courier.

 

Visitors to our Website

Visitors to www.huckeguitars.com have various interests and we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. It helps us to understand which content is popular and how we can further serve our readers and community of guitar and music enthusiasts.

On occasion, we might have to collect personally identifiable information through our website to provide your requested services but we will make this clear and will ensure you know what we collect, why we collect it, and how we will process it.

 

Online Services and Newsletter Sign Up (Coming Soon)

As part of the registration process for our e-newsletter or online services, we collect personal information. We use that information for a couple of reasons: to tell you about items or subjects you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right, and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We may use a third party provider to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see the Privacy policy of the mail service provider, details of which are to be found in the email delivering the e-newsletter.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our newsletter emails or by emailing our data protection office.

 

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement. For example, both Youtube and Vimeo are a really good platform to host mp4 videos and vlogs which we may link to. We may also link or feature feeds from Facebook, Twitter, and other platforms and again, we recommend you make yourself familiar with their policies before interacting with those links and feeds. Also if we mention other companies and give their webaddress for reference purposes, it is up to you to decide and check their policies. We are not responsable for external content that might be dissplayed but appreciate your feedback should you notice anything that may not be appropriate.

 

Access to Your Personal Information

You are entitled to access the personal information that we hold. Email your request to our data protection officer. If you have any issues with how we process data, you have the right to contact the Information Commissioner’s Office.

 

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was launched on 28 November 2018.

 

Cookies Policy

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. Hucke Guitars (“us”, “we”, or “our”) uses cookies on the https://huckeguitars.com website (the “Service”). By using the Service, you consent to the use of cookies.

 

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at All About Cookies and Your Online Choices.

 

How Hucke Guitars uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser. To be fair, we aren’t that clever, so we use mainstream services by WordPress, Elegant Theme, Google etc…and are hosted by 1&1 IONOS and we do know that they rely on cookies.

We use cookies for the following purposes:

  • To enable certain functions of the website. We use both session and persistent cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
  • To enable us to evaluate and tweak the performance of our web site by using certain tools like Google Analytics or similar.

 

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. As a European citizen, under GDPR, you have certain individual rights. You can learn more about these rights in the GDPR Guide.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

 

Where can you find more information about cookies

You can learn more about cookies and the following third-party websites: